Rules of Carriage for Passengers and Baggage

Information for Passengers Traveling on Flights from Moscow/Saint Petersburg to Thailand/Vietnam and VV

For the winter season of 2018/2019, the airline introduces new rules for baggage and carry-on luggage on flights Moscow–Cam Ranh, Moscow–Phuket, Saint Petersburg–Cam Ranh, Saint Petersburg–Phuket and the return flights. The total weight of check-in baggage must not exceed 15 kg now. The rules for carry-on luggage remain unchanged — 5 kg.

The airline draws special attention to the rules of transportation for fruit baskets on flights from Cam Ranh/Phuket to Moscow/Saint Petersburg. The weight of baskets must not exceed 5 kg to be allowed for transportation. Also, baskets fall under the rules of free luggage transportation. Therefore, the following options are available for the mentioned flights:

- submit at the check-in counter your baggage which weight does not exceed 15 kg, and take only one fruit basket as a carry-on luggage to the aircraft cabin; or
- submit at the check-in counter a fruit basket and your baggage, with the total weight not exceeding 15 kg, and take one piece of carry-on luggage, which weight does not exceed 5 kg, to the aircraft cabin.

The changes are due to operational requirements. New rules for baggage and carry-on luggage transportation on flights Moscow–Cam Ranh, Moscow–Phuket, Saint Petersburg–Cam Ranh, and Saint Petersburg–Phuket have entered into force. For the return flights, the rules will come into force on November 20, 2018.

The airline asks its passengers and partners to follow the latest updates on the official website of the airline.