Actual information on restrictions connected with the epidemiological situation

Dear passengers of AZUR air Airline!

In order to restore the mobility of the population of the Russian Federation with the use of air transport and a phased withdrawal from the regime of anti-epidemic restrictions introduced as part of the fight against COVID-19, the differentiated measures of prevention and control are applied on boards of AZUR air aircraft.

There are provided three steps for removing the restrictions.

The stages of restrictions removal are established on the basis of indicators of the subject where the airport is located, defined in accordance with the Methodological recommendations of MP 3.1.0178-20, approved by the head of the Federal Service for Surveillance of Consumer Rights Protection and Human Wellbeing.

  1. Passengers are allowed on board the aircraft wearing protective masks and gloves, which must not be removed during the entire flight. On flights longer than 3 hours the masks are changed on a scheduled basis by distribution and collection of used masks by flight attendants. Used masks are collected in an airtight container for further disinfection and disposal.
  2. In the cabin of an aircraft, passengers take off their outer clothing and place it on a hand luggage shelf, except for air transportation in regions with negative outside air temperatures and depending on the type of aircraft used. It is not allowed to take out the outerwear during the flight without a valid reason and without informing the cabin crew member.
  3. Passengers boarding and disembarkation of passengers from the aircraft is carried out in compliance with social distance measures taking into account the infrastructural capabilities of the airport.
  4. Contactless thermometry is carried out on the boarding control line or at the entrance to the board; passengers with increased body temperature are not allowed on board. At the entrance to the aircraft passengers carry out hand treatment in gloves using disposable wipes with antiseptic, which are then disposed in a special container. When the container is filled, it is hermetically sealed and handed over to the airport ground services for disinfection and disposal.
  5. The movement of passengers in the cabin is restricted, except for visiting the sanitary and hygiene unit. The "fasten your seatbelts" mode is kept during the whole flight.
  6. The queue in the sanitary and hygiene unit is controlled by a flight attendant in order to maintain a social distance and "fasten your seatbelts" mode.
  7. Meals on flights are provided either in an airtight individual package or must be heated on board. Cold drinks are delivered on board the aircraft in individual packages. Hot and cold drinks are provided individually to passengers on board the aircraft in individual disposable tableware.
  8. Meals, including children's beverages, that passengers brought on board the aircraft should be only in hermetic packaging (not opened).
  1. Passengers allowed to board the aircraft with protective masks and gloves, which are not allowed to be removed during the whole flight. On flights longer than 3 hours the masks are changed on a scheduled basis by distribution and collection of used masks by flight attendants. Used masks are collected in an airtight container for further disinfection and disposal.
  2. In the cabin of an aircraft, passengers take off their outer clothing and place it on a hand luggage shelf, except for air transportation in regions with negative outside air temperatures and depending on the type of aircraft used. It is not allowed to take out the outerwear during the flight without a valid reason and without informing the cabin crew member.
  3. Passengers boarding and disembarkation of passengers from the aircraft is carried out in compliance with social distance measures taking into account the infrastructural capabilities of the airport.
  4. Contactless thermometry is carried out on the boarding control line or at the entrance to the board; passengers with increased body temperature are not allowed on board. At the entrance to the aircraft passengers carry out hand treatment in gloves using disposable wipes with antiseptic, which are then disposed in a special container. When the container is filled, it is hermetically sealed and handed over to the airport ground services for disinfection and disposal.
  5. The restrictions on the movement of passengers in the cabin remain in force, except for visiting the sanitary and hygiene unit. The "fasten your seatbelts" mode is used in the standard mode.
  6. The queue in the sanitary and hygiene unit is controlled by a flight attendant in order to maintain a social distance.
  7. Meals on flights are provided either in an airtight individual package or must be heated on board. Cold drinks are delivered on board the aircraft in individual packages. Hot and cold drinks are provided individually to passengers on board the aircraft in individual disposable tableware.
  8. Meals, including children's beverages, that passengers brought on board the aircraft should be only in hermetic packaging (not opened).
  1. Boarding of passengers on board is performed according to the usual scheme without restrictions.
  2. The contactless thermometry of passengers on the boarding control line (at the entrance to the board) is cancelled.
  3. The "fasten your seatbelts" mode is used in the standard mode.
  4. The restrictions on visiting the sanitary and hygiene unit are removed.
  5. The usual meal scheme on the flight is restored.
  6. Passengers observe a mask-wearing regime throughout the flight and wear gloves upon detection on board a passenger with fever and symptoms of an infectious disease.

In connection with the opening of international flights, please observe sanitary and epidemiological measures for tourists:

- Passengers coming to Turkey from foreign countries during the flight must fill in a form with personal data (contacts, health status, seat number in the plane) and address of stay in Turkey;

- Passengers coming to Russia from foreign countries must fill in the questionnaire and within 72 hours after returning home, citizens of the Russian Federation must pass a coronavirus test, upload the results to the Public Services Portal(Notification for citizens who arrived in the territory of the Russian Federation).

For foreign citizens and persons without citizenship:

- When boarding an aircraft that performs international air transportation to a destination on the territory of the Russian Federation, including for the purposes of transit passage through the territory of the Russian Federation, and when crossing the State Border of the Russian Federation, ensure the availability of a medical document (in Russian or English) confirming the negative result of the laboratory examination of the material on COVID-2019 by the method of polymerase chain reaction (PCR), selected not earlier than three calendar days prior to arrival at the Russian Federation;

- upon arrival on the territory of the Russian Federation in order to ensure sanitary and quarantine control at checkpoints on the State Border of the Russian Federation ensure the completion of the questionnaire for those arriving on the territory of the Russian Federation;

- in case of impossibility to submit a medical document in Russian or English, it shall be allowed to submit it in the official language of the state of registration of the organization that issued such medical document, with translation into Russian, the accuracy of which has been certified by a consular official of the Russian Federation.

In accordance with the requirements of the Turkish Aviation Authorities, in order to maintain a social distance between passengers during transportation and to reduce contact between cabin crew and luggage, passengers travelling on flights of AZUR air airline to Turkey are not allowed to take any hand luggage except for:
- women's handbag;
- men's briefcases;
- laptop cases;
- nappy bags.

Cabin baggage weighing up to 5 kg (for economy class) / up to 10 kg (for business class) and the measurement amount not more than 55x40x20 will be taken in the checked baggage, in excess of the established baggage allowance, free of charge.